Guides for Singapore Users

Profiles, Payroll, IR8A, Leave Matters, and Useful Tips

109 articles in this collection
Written by Gordon Ng, Edwin, Nicholas and 2 others

Kickstart Guides

Profiles App Guide (SG)

Guide to the Profiles module for employee onboarding for Singapore users.

Written by Nicholas
Updated over a week ago

Payroll App Guide (SG)

Guide to the Payroll module for processing payroll, publishing of payslips, and submitting IR8A for Singapore users.

Written by Nicholas
Updated over a week ago

Leave App Guide (Singapore)

Guide to the Leave module for setting up leave policies, approval structures, granting of off-in-lieu for Singapore users.

Written by Nicholas
Updated over a week ago

Profiles

How To Obtain CPF Submission Number For A New Company?

Who can I contact if I have queries on CPF Submission Number (CSN)?

Written by Nicholas
Updated over a week ago

Factors Determining CPF Contribution Rates

Citizenship. Age Group. Total Wages/Salary

Written by Nicholas
Updated over a week ago

Steps to Enter A Second CPF Account in Talenox

How to configure 2 CSN to contribute CPF

Written by Nicholas
Updated over a week ago

How to Determine Employees' Age Group for CPF Contribution?

Different CPF contribution rates. Different age groups

Written by Nicholas
Updated over a week ago

How to Override Self-Help Group (SHG) Contribution Rate?

Fixed SHG contribution amount for special cases. Approved by SHG funds - CDAC, MBMF, SINDA & ECF.

Written by Nicholas
Updated over a week ago

How to Set Up Freelancers / Contractors in Profiles? (Singapore)

No statutory contributions. Employee Profile.

Written by Nicholas
Updated over a week ago

Employee Profile Details (Singapore)

Employee info needed for Payroll, CPF, IR8A, Leave Entitlement

Written by Nicholas
Updated over a week ago

How to Complete Employee Data Importing Fields? (Singapore)

Your complete guide to employee data importing fields for all importing formats. Excel & Google Sheets.

Written by Chloe Ng
Updated over a week ago

Steps to Enable Mandatory Setting for Next of Kin attachment (Singapore)

Marriage Leave. Child Care Leave. Extended Child Care Leave. Sync to Leave module.

Written by Nicholas
Updated over a week ago

Payroll Features

How To Reset CPF File

Unlocking CPF file after downloading it in Talenox. Payroll.

Written by Nicholas
Updated over a week ago

How to Edit Proration Calculation in Payroll? (Singapore)

Salary proration. New hire. Resigned employee.

Written by Nicholas
Updated over a week ago

Calculating An Incomplete Month's Salary (Singapore)

Salary proration calculation

Written by Nicholas
Updated over a week ago

What is Payment Reconciliation? (Singapore)

Statutory Withholding amounts explained. How to manage this for your employees.

Written by Chloe Ng
Updated over a week ago

How to Exclude SHG Contribution in Payroll?

Opt-out from voluntary contributions to CDAC, MBMF, SINDA, ECF. Remove SHG.

Written by Nicholas
Updated over a week ago

How To Export Bank Files Separately For Different Payment Groups? (Singapore)

Here's a step-by-step process to download the bank file for different batch payroll

Written by Chloe Ng
Updated over a week ago

Choosing Bank File GIRO or FAST

Bank File - FAST and GIRO. SAL-coded.

Written by Nicholas
Updated over a week ago

How To Process Multi-Currency Payroll in Talenox (Singapore)

[SINGAPORE] Processing multi-currency employee payroll. Accounting for statutory contributions. Multi-currency payroll reports.

Written by Chloe Ng
Updated over a week ago

What are CPF Ordinary Wages & Additional Wages?

Ordinary Wage (OW) and Additional Wage (AW) definitions. Pay items classification in Talenox Payroll.

Written by Nicholas
Updated over a week ago

Classification of Commission Pay Item in Payroll (Singapore)

Commission (Daily/Weekly/Monthly). Commission (Irregular). Commission (AW). Ordinary Wage. Additional Wage.

Written by Nicholas
Updated over a week ago

How to Download CPF File

Flow for downloading of CPF file from Talenox

Written by Chloe Ng
Updated over a week ago

How to submit CPF contributions online

Submit CPF PAL via CPF portal using Talenox file

Written by Gordon Ng
Updated over a week ago

How To Use Talenox's CPF Direct Link-up with CPFB? (Beta)

CPF Direct Link-up for Statutory Payments guide. CPF File download not required.

Written by Chloe Ng
Updated over a week ago

Prorate CPF for PR Year 1 (PR1)

Do we need to prorate CPF during the month when an employee just received PR status?

Written by Gordon Ng
Updated over a week ago

CPF Contribution Settings for Interns

Default CPF contribution settings for interns in Talenox and what to do if your intern contributes to CPF.

Written by Chloe Ng
Updated over a week ago

How to Determine the Year of Singapore PR Status For SPR Employees?

Singapore First Year/Second Year/Third Year status

Written by Nicholas
Updated over a week ago

How to Export Payroll Reports? (Singapore)

Payroll Summary. Payroll Payments. Payroll YTD. Payroll Report. Company-wide and Individual Employee payroll reports.

Written by Nicholas
Updated over a week ago

How To Export Payroll Report Separately For Different Payment Groups?

Here's a step-by-step process to download a payroll report for different payment batches within the same payroll month 😁

Written by Nicholas
Updated over a week ago

How to Edit Statutory Amount in Payroll? (Singapore)

Amend statutory adjustments i.e. CPF (Employee & Employer), SDL, FWL.

Written by Nicholas
Updated over a week ago

Customising Each Employee's Payslip Pay Date

Select a unique payslip pay date for each employee

Written by Nicholas
Updated over a week ago

Which Pay Items Are Not Included in Gross Salary?

Excluded pay items in YTD Gross Salary.

Written by Nicholas
Updated over a week ago

How To Create Custom Pay Items for Payroll Processing? (Singapore)

[SG] Generating custom pay items for use in payroll processing. Customise statutory contribution, tax mapping and payslip display settings.

Written by Chloe Ng
Updated over a week ago

Processing Annual Wage Supplement (AWS)

Steps to process AWS and to calculate AWS proration

Written by Nicholas
Updated over a week ago

What Is Additional Wage (AW) Ceiling and How to Calculate It?

CPF contribution cap for employees. Additional Wage Ceiling (AWC) report.

Written by Nicholas
Updated over a week ago

Additional Wage "refreshes" when joining a new company.

If Additional Wage (AW) ceiling is maxed in the previous company for the year, how to deal with AW when the employee joins a new company?

Written by Gordon Ng
Updated over a week ago

Managing Tax Clearance for Resigned Foreign Employees (IR21) in Payroll

For foreign or Singapore Permanent Resident employee who ceases employment in Singapore

Written by Nicholas
Updated over a week ago

Itemised Payslip (Singapore)

Itemised payslip

Written by Nicholas
Updated over a week ago

Itemised Payslip Format for Singapore

We designed the payslip to suit the statutory needs

Written by Nicholas
Updated over a week ago

Leave Matters

Annual Leave (Singapore)

Entitlement and eligibility of Annual Leave for employees in Singapore

Written by Chloe Ng
Updated over a week ago

Sick Leave (Singapore)

Entitlement and eligibility of Sick Leave for employees in Singapore

Written by Nicholas
Updated over a week ago

Public Holidays (Singapore)

Entitlement to Public Holidays for employees in Singapore

Written by Nicholas
Updated over a week ago

Maternity Leave (Singapore)

Entitlement and eligibility for Maternity Leave for employees in Singapore. Adding Child's Details in Next-of-Kin.

Written by Nicholas
Updated over a week ago

Steps To Set Up Maternity Leave (Flexibility Arrangement)

To apply Maternity Leave by days

Written by Nicholas
Updated over a week ago

Paternity Leave (Singapore)

Entitlement and eligibility for Paternity Leave for employees in Singapore. Adding Child's Details in Next-of-Kin.

Written by Nicholas
Updated over a week ago

Child Care Leave (Singapore)

Entitlement and eligibility for Childcare Leave for employees in Singapore. Adding Child's Details in Next-of-Kin.

Written by Nicholas
Updated over a week ago

How To Set Up Childcare Leave Policies

Entitlement period. Citizen & non-citizen leave limits. Award Schedule.

Written by Chloe Ng
Updated over a week ago

Prorated Child Care Leave (Singapore)

For new hires who have worked less than a year.

Written by Nicholas
Updated over a week ago

Extended Child Care Leave (Singapore)

Entitlement and eligibility for Extended Childcare Leave for employees in Singapore. Adding Youngest Child's Details in Next-of-Kin.

Written by Nicholas
Updated over a week ago

Shared Parental Leave (Singapore)

Entitlement and eligibility for Shared Parental Leave for employees in Singapore.

Written by Nicholas
Updated over a week ago

Steps To Set Up Shared Parental Leave (Flexibility Arrangement)

To apply Shared Parental Leave by days

Written by Nicholas
Updated over a week ago

Unpaid Infant Care Leave (Singapore)

Entitlement and eligibility for unpaid infant care leave for employees in Singapore.

Written by Nicholas
Updated over a week ago

Reservist Leave (Singapore)

Learn how to set up Reservist Leave, apply for Reservist Leave, and submit Make-Up Pay (MUP) claims. National Serviceman (NSman).

Written by Nicholas
Updated over a week ago

Marriage Leave

Entitlement and eligibility of Marriage Leave for employees in Singapore

Written by Nicholas
Updated over a week ago

Compassionate Leave (Singapore)

How to set up Compassionate Leave for employees in Singapore

Written by Nicholas
Updated over a week ago

How to Export Leave Reports?

Download company-wide leave report and individual employee leave report.

Written by Nicholas
Updated over a week ago

Part-time Employment (Singapore)

Entitlement of Part-time employees in Singapore

Written by Nicholas
Updated over a week ago

Breaks, Overtime and Rest Days in (Singapore)

Entitlement to breaks, overtime pay and rest days for employees in Singapore

Written by Nicholas
Updated over a week ago

Bank Integrations

Bank Files Availability (Singapore)

Supported bank files in Singapore. Bank file download.

Written by Nicholas
Updated over a week ago

Uploading DBS Bank File

DBS Online Salary Transfer. Bank file upload.

Written by Gordon Ng
Updated over a week ago

Uploading OCBC Bank File

OCBC Online Salary Transfer. Bank file upload.

Written by Gordon Ng
Updated over a week ago

Uploading UOB Bank File

UOB Online Salary Transfer. Bank file upload.

Written by Chloe Ng
Updated over a week ago

Statutory Knowledge

Contributions to the Central Provident Fund (CPF)

Written by Nicholas
Updated over a week ago

Graduate vs. Full - Singapore PR Status

Full Employer & Graduated Employee (F/G) & Graduated or Graduated Employer & Employee (G/G). Full CPF Employee & CPF Employer (F/F).

Written by Nicholas
Updated over a week ago

CPF Contribution Rates - Singapore permanent residence (SPR)

Full ER (F/G). Graduated (G/G). Full EE/ER (F/F). SPR 1st Year. SPR 2nd Year.

Written by Nicholas
Updated over a week ago

What Pay Items Are Subjected to CPF Contributions?

Payments that attract CPF contributions.

Written by Nicholas
Updated over a week ago

Rounding of CPF contributions

Computing CPF calculation correctly (CPF Employee & CPF Employer)

Written by Nicholas
Updated over a week ago

Employee Contributions to Self-Help Groups (Singapore)

Voluntary contributions to CDAC, MBMF, SINDA, ECF

Written by Nicholas
Updated over a week ago

Contributions to the Skills Development Levy (SDL)

Written by Nicholas
Updated over a week ago

Rounding of Skills Development Levy (SDL)

SDL Computation. Rounding to the nearest dollar.

Written by Nicholas
Updated over a week ago

Singapore SSG SDL exemption

Which categories of employees or workers are exempted from SDL?

Written by Edwin
Updated over a week ago

Foreign Worker Levy (FWL) Help Guide

Setting up FWL in Employee Profile. FWL Payment.

Written by Nicholas
Updated over a week ago

What's the difference between Skilled and Unskilled worker levy? (Singapore)

Higher-skilled. Basic-skilled. Work Pass Worker Category. Foreign Worker Levy (FWL).

Written by Nicholas
Updated over a week ago

Employment of Foreign Manpower Act

Written by Nicholas
Updated over a week ago

What is Personalised Employment Pass (PEP)?

Eligibility and key requirements for Personalised Employment Pass. Singapore.

Written by Nicholas
Updated over a week ago

Can new Employment Pass (EP) be applied before the previous EP is cancelled?

Employment Pass application

Written by Gordon Ng
Updated over a week ago

Who Does the Employment Act Apply to?

Written by Nicholas
Updated over a week ago

Contract Of Service vs. Contract For Service

Written by Nicholas
Updated over a week ago

Required Employment Records

Written by Nicholas
Updated over a week ago

Issuance of Key Employment Terms

Written by Nicholas
Updated over a week ago

Issuance of Itemised Pay Slips

Written by Nicholas
Updated over a week ago

Filing Employee Earnings (IR8A, Appendix 8A & 8B, IR8S, and IR21)

Submit IR8A directly to IRAS from Talenox (via AIS)

IR8A direct submission for employers under Auto-Inclusion Scheme (AIS)

Written by Nicholas
Updated over a week ago

How to Set Employee Name Order in Tax Forms? (Singapore)

Setting name order showing in tax forms for employees. IR8A, IR21, IR8S, Appendix 8A & Appendix 8B.

Written by Chloe Ng
Updated over a week ago

Submit IR8A to IRAS from Talenox (via manual submission)

IR8A submission for employers / companies who are not under Auto-Inclusion Scheme (AIS)

Written by Nicholas
Updated over a week ago

Mapping of Pay Items in Talenox to IR8A Form

[Singapore] How pay items are mapped to the different sections in the IR8A form?

Written by Chloe Ng
Updated over a week ago

Mass Editing Tax Forms (IR8A, IR21, Appendix 8A, Appendix 8B)

Singapore Tax Forms. Bulk edits to employee tax forms generated in the system.

Written by Chloe Ng
Updated over a week ago

Steps to Mass Download IR8A Forms After IRAS Submission

Downloading IR8A forms in bulk after submitting to IRAS.

Written by Nicholas
Updated over a week ago

How to Reset Employee Tax Forms? (Singapore)

Ensure that any changes made to Payroll is reflected in the specific employee's IR8A form

Written by Nicholas
Updated over a week ago

How to Publish Generated Tax Forms to Employees (Singapore)

Sending employee tax forms directly via email. After tax form submissions have been made.

Written by Chloe Ng
Updated over a week ago

How Do Employees View Their Tax Forms? (Singapore)

Tax Module. Downloading PDF tax forms from Talenox after publishing to employees.

Written by Chloe Ng
Updated over a week ago

Steps To Submit IR8A as a Tax Agent

Submitting tax as a third party agent.

Written by Nicholas
Updated over a week ago

IR8A Amendment Submission through Talenox

Amend IR8A and submit directly to IRAS under Auto-Inclusion Scheme (AIS)

Written by Gordon Ng
Updated over a week ago

Submit Appendix 8A directly to IRAS from Talenox

Appendix 8A direct submission for employers under Auto-Inclusion Scheme (AIS). Benefits-in-Kind.

Written by Chloe Ng
Updated over a week ago

How to process Benefits-in-Kind items in Payroll?

Processing Benefit-in-kind (BIK) pay items. Linking these BIK items directly to Appendix 8A in Talenox.

Written by Chloe Ng
Updated over a week ago

Submit Appendix 8B directly to IRAS from Talenox

Appendix 8B direct submission for employers under Auto-Inclusion Scheme. Employee Stock Option (ESOP). Employee Share Ownership (ESOW).

Written by Nicholas
Updated over a week ago

Submit IR8S directly to IRAS from Talenox

IR8S direct submission for employers under Auto-Inclusion Scheme (AIS)

Written by Nicholas
Updated over a week ago

Submit IR21 directly to IRAS from Talenox

IR21 direct submission for employers under Auto-Inclusion Scheme (AIS)

Written by Nicholas
Updated over a week ago

Useful Tips

How to Set Up Part-Timers in Talenox?

Part-time employees. Daily-rated. Hourly-rated.

Written by Nicholas
Updated over a week ago

How to Add Next of Kin Data in Talenox?

Storing spouse's and children's details. Employee Profile.

Written by Nicholas
Updated over a week ago

How to Set Up a Business in Singapore?

Step-by-step guide to set up a company in Singapore. ACRA. CorpPass. CPF.

Written by Nicholas
Updated over a week ago

How to Claim from Government-Paid Child Care Leave (GPCL) and Extended Child Care Leave (ECL) Scheme?

Child care leave and Extended child care leave benefits in Singapore

Written by Danial
Updated over a week ago

CPF Late Payment fine submission

Late payment fine, CPF

Written by Gordon Ng
Updated over a week ago

How to Claim from Government-Paid Paternity Leave (GPPL) Scheme?

Paternity leave benefits in Singapore

Written by Nicholas
Updated over a week ago

How to Claim from Government-Paid Maternity Leave (GPML) Scheme?

Maternity leave benefits in Singapore

Written by Nicholas
Updated over a week ago

Deadlines for CPF and FWL submission in Singapore

What are the final submission dates for CPF, SHG, and FWL in Singapore?

Written by Gordon Ng
Updated over a week ago

How To Get a Refund for SDL and CPF If There Is An Overpayment?

Claiming back from SkillsFuture Singapore Agency (SSG)

Written by Nicholas
Updated over a week ago

What is ex-gratia payments? (Singapore)

Written by Nicholas
Updated over a week ago

How to Hide YTD Amount in Payslips?

Show or hide YTD section in payslips.

Written by Nicholas
Updated over a week ago