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Getting Started
Getting Started
Set up basic information, functions, features and managing users
+3
51 articles in this collection
Written by
Gordon Ng,
Jesslyn Phoon,
Nicholas
and 3 others
First Time Users - Profiles
How to Add Employees?
Set up employee data. Create a new employee profile. Fast import via Google spreadsheet & upload with Microsoft Excel.
Written by
Chloe Ng
Updated over a week ago
How to Invite More Users
Invite users one-by-one or as a group. Mandatory requirement for employees to view payslip and apply leave.
Written by
Nicholas
Updated over a week ago
Setting Up Working Days and Hours Per Week
You can set working hours per week and working days per week for everyone in the company and for the individual employee.
Written by
Gordon Ng
Updated over a week ago
Salary Increment and Promotion (Singapore)
Keeping track of job history and salary proration for salary increment and promotion for Singapore users.
Written by
Chloe Ng
Updated over a week ago
Upload Company Logo for Payslips
Customise pay slips with your own company's logo.
Written by
Gordon Ng
Updated over a week ago
What Is The Difference Between Resign Date and Job End Date Fields?
Purpose of Hired/Resign Date versus Job Start/End Date fields in Talenox
Written by
Chloe Ng
Updated over a week ago
Steps To Remove Sample Employee Profile
How to delete Sample Employee
Written by
Nicholas
Updated over a week ago
First Time Users - Payroll
Process Payment For a Whole Month
Process payroll, monthly & ad hoc payments
Written by
Chloe Ng
Updated over a week ago
Process payment / payroll for twice a month
Step to process semi-monthly / bi-monthly payroll in in Talenox
Written by
Gordon Ng
Updated over a week ago
How to Add Monthly Allowance?
Recurring allowance. Monthly Payment/Deduction tab.
Written by
Nicholas
Updated over a week ago
How to Add Bonus?
Yearly bonus. Ad Hoc Payment/Deduction tab.
Written by
Nicholas
Updated over a week ago
How To Add/Remove Employees from a Payment Batch
Easily include or remove employees from a payroll batch
Written by
Chloe Ng
Updated over a week ago
How To Delete Duplicate Payments
Deleting duplicate payroll payments processed in Talenox.
Written by
Chloe Ng
Updated over a week ago
How to Edit An Existing Payment
Edit payments, update payslips
Written by
Nicholas
Updated over a week ago
How To Re-process Payroll
Ensure that refreshed data is captured in payroll processing.
Written by
Chloe Ng
Updated over a week ago
How To Download Bank File
Payment flow for generating and downloading bank file from Talenox.
Written by
Chloe Ng
Updated over a week ago
Setting Bank File Value Date For Salary Disbursement
What is Value Date for the Bank File? Setting the correct Value Date and Pay Date for your employees.
Written by
Kenneth Yeow
Updated over a week ago
Steps To View, Publish and Download Payslips
Learn how to generate, publish and export payslips. Setting a payslip pay date.
Written by
Chloe Ng
Updated over a week ago
How To Publish Payslips Without Notifications
Publishing backdated payslips. No notification emails.
Written by
Chloe Ng
Updated over a week ago
Importing Payments to Talenox
How to speed up importing employees' payroll process. Update YTD amount.
Written by
Nicholas
Updated over a week ago
First Time Users - Leave
How to Allow your Employees to Apply for Sick Leave Before Probation Period is Over?
Allowing sick leaves to be applied before probation period has been completed.
Written by
Danial
Updated over a week ago
Easy setup of Annual Leave Policies (Singapore)
Annual leave entitlement, leave grades, increment, proration, carried forward leave settings for Singapore users.
Written by
Chloe Ng
Updated over a week ago
Easy setup of Annual Leave policies (Hong Kong)
Annual leave entitlement, leave grades, increment, proration, payroll(ADW), carried forward leave settings for Hong Kong users.
Written by
Nicholas
Updated over a week ago
Easy setup of Annual Leave policies (Malaysia)
Annual leave entitlement, leave grades, increment, proration, carried forward leave settings for Malaysia users.
Written by
Nicholas
Updated over a week ago
Set Up Different Types of Leave
Leave settings, required leave by law, custom leave types
Written by
Nicholas
Updated over a week ago
How to Choose the Correct Leave Entitlement and Period of Entitlement Settings?
Upfront leaves. Accrued leaves. Calendar Year. Anniversary of employee's date of hire.
Written by
Nicholas
Updated over a week ago
Set up Leave Grades (Singapore)
Different leave entitlement for different groups of employees for Singapore users. Full-timers. Part-timers.
Written by
Chloe Ng
Updated over a week ago
Setting Up Leave Approval Structures and Assigning Users to Approve Leave
Approval structure, leave notification, assign approvers, activities calendar
Written by
Chloe Ng
Updated over a week ago
Steps to Determine Leave Applications Approval Order
Approval structure. Leave notification. Assign approvers.
Written by
Nicholas
Updated over a week ago
How to Individually Adjust Leave Balances for Employees?
Leave balance adjustment, add or deduct leave days
Written by
Nicholas
Updated over a week ago
How to Set-up and Manage Off-In-Lieu (OIL)?
Granting OIL (replacement time off, leave compensation, holiday replacement, custom time off). Viewing and managing expired/inactive OILs.
Written by
Chloe Ng
Updated over a week ago
Applying for leave with document attached?
Submit leave, document upload, document attachment
Written by
Nicholas
Updated over a week ago
Steps to Edit a Leave Application
Amending leave applications only applies to Pending and Rejected statuses only. Super Admin and Admin access.
Written by
Nicholas
Updated over a week ago
Leave Application Notifications & Google Calendar Sync
Email leave application notifications and Google calendar sync name displays.
Written by
Chloe Ng
Updated over a week ago
Employees
Does Your Employee See an Empty Dashboard After Logging In?
A user's view of the account. Hidden modules.
Written by
Nicholas
Updated over a week ago
Guide to Talenox Employee Apps
Here's to help employees and approvers understand more about Talenox
Written by
Danial
Updated over a week ago
What Do Employees See Upon Login?
A user's view of the account. Updating profile, checking payslips and applying for leave
Written by
Chloe Ng
Updated over a week ago
Cancellation of Leave Application
How do I cancel my leave application?
Written by
Gordon Ng
Updated over a week ago
Managing Users
Managing Access & Features Displayed to Users
Managing access to different features and functions
Written by
Chloe Ng
Updated over a week ago
What Access Rights Can Be Given to Users?
3 types of access - Super Admin, Admin and User
Written by
Chloe Ng
Updated over a week ago
How To Change User Account Email
Update user email address for pending or activated user accounts
Written by
Nicholas
Updated over a week ago
Assigning Administrators in Talenox
Adding Administrators and editing access rights
Written by
Danial
Updated over a week ago
What To Do When An Employee Resigns from the Company?
Steps to take when an employee leaves the company. Ensure that the employee does not contribute to active headcount.
Written by
Chloe Ng
Updated over a week ago
Do Resigned Employees Still Have Access to Talenox?
How automated user access removal works. When manual removal of user access is required. Remove Admin/Non-Employee access.
Written by
Chloe Ng
Updated over a week ago
Assigning Billing Administrators in Talenox
Administrators with billing access can update billing details and view invoices
Written by
Gordon Ng
Updated over a week ago
Creating Another Company
Adding a company or more
Written by
Nicholas
Updated over a week ago
Other Matters
Creating a Demo Company
For users who want to experiment with a demo company in their Talenox account, independent of their currently registered company.
Written by
Jesslyn Phoon
Updated over a week ago
How to Change Username, Email and Password?
Steps to edit username, email address & password
Written by
Nicholas
Updated over a week ago
How To Set-Up Two-Factor Authentication (2FA)?
Step-by-step guide to enable 2FA
Written by
Nicholas
Updated over a week ago
How to Change My Password?
Steps to reset or change password
Written by
Jesslyn Phoon
Updated over a week ago
How to Transfer Account Ownership?
Transferring Super Admin access to another employee in the company.
Written by
Nicholas
Updated over a week ago