Getting Started

Set up basic information, functions, features and managing users

53 articles in this collection
Written by Gordon Ng, Jesslyn Phoon, Nicholas and 2 others

First Time Users - Profiles

How to Add Employees?

Set up employee data. Create a new employee profile. Fast import via Google spreadsheet & upload with Microsoft Excel.

Written by Nicholas
Updated over a week ago

How to Invite More Users

Invite users one-by-one or as a group. Mandatory requirement for employees to view payslip and apply leave.

Written by Nicholas
Updated over a week ago

Setting Up Working Days and Hours Per Week

You can set working hours per week and working days per week for everyone in the company and for the individual employee.

Written by Gordon Ng
Updated over a week ago

Upload Company Logo for Payslips

Customise pay slips with your own company's logo.

Written by Gordon Ng
Updated over a week ago

What Is The Difference Between Resign Date and Job End Date Fields?

Purpose of Hired/Resign Date versus Job Start/End Date fields in Talenox

Written by Chloe Ng
Updated over a week ago

First Time Users - Payroll

How To Delete Duplicate Payments

Deleting duplicate payroll payments processed in Talenox.

Written by Chloe Ng
Updated over a week ago

How To Download Bank File

Payment flow for generating and downloading bank file from Talenox.

Written by Chloe Ng
Updated over a week ago

Process Payment For a Whole Month

Process payroll, monthly & ad hoc payments

Written by Chloe Ng
Updated this week

Process payment / payroll for twice a month

Step to process semi-monthly / bi-monthly payroll in in Talenox

Written by Gordon Ng
Updated over a week ago

How to Edit An Existing Payment

Edit payments, update payslips

Written by Nicholas
Updated over a week ago

How To Re-process Payroll

Ensure that refreshed data is captured in payroll processing.

Written by Chloe Ng
Updated over a week ago

Salary Increment and Promotion (Singapore)

Keeping track of job history and salary proration for salary increment and promotion for Singapore users.

Written by Chloe Ng
Updated this week

Steps To View, Publish and Download Payslips

Having trouble generating, publishing or exporting payslips?

Written by Nicholas
Updated over a week ago

Setting Bank File Value Date For Salary Disbursement

What is Value Date for the Bank File? Setting the correct Value Date and Pay Date for your employees.

Written by Kenneth Yeow
Updated over a week ago

Importing Payments to Talenox

How to speed up importing employees' payroll process. Update YTD amount.

Written by Nicholas
Updated over a week ago

How to Reactivate Talenox Account After Employee Rejoins Company

Steps to update employee profile if a resigned employee is rehired.

Written by Nicholas
Updated over a week ago

How To Add/Remove Employees from a Payment Batch

Easily include or remove employees from a payroll batch

Written by Chloe Ng
Updated over a week ago

How To Publish Payslips Without Notifications

Publishing backdated payslips. No notification emails.

Written by Chloe Ng
Updated over a week ago

First Time Users - Leave

Leave Application Notifications & Google Calendar Sync

Email leave application notifications and Google calendar sync name displays.

Written by Chloe Ng
Updated over a week ago

How To Setup Annual Leave Policies (Singapore)

Annual leave entitlement, leave grades, increment, proration, carried forward leave settings for Singapore users.

Written by Chloe Ng
Updated this week

How to Choose the Correct Leave Entitlement and Period of Entitlement Settings?

Upfront leaves. Accrued leaves. Calendar Year. Anniversary of employee's date of hire.

Written by Nicholas
Updated over a week ago

Set up different types of leave

Leave settings, required leave by law, custom leave types

Written by Nicholas
Updated over a week ago

Set up Leave Grades (Singapore)

Different leave entitlement for different groups of employees for Singapore users.

Written by Chloe Ng
Updated this week

Assign users to Approve Leave

Approval structure, leave notification, assign approvers, activities calendar

Written by Nicholas
Updated over a week ago

Steps to Determine Leave Applications Approval Order

Approval structure. Leave notification. Assign approvers.

Written by Nicholas
Updated over a week ago

How to adjust Leave Balance

Leave balance adjustment, add or deduct leave days

Written by Nicholas
Updated over a week ago

How to grant Off-In-Lieu (OIL)?

Replacement time off, leave compensation, holiday replacement, custom time off

Written by Nicholas
Updated over a week ago

Apply for Leave with document attached

Submit leave, document upload, document attachment

Written by Nicholas
Updated over a week ago

Steps to Edit a Leave Application

Amending leave applications only applies to Pending and Rejected statuses only.

Written by Nicholas
Updated over a week ago

Employees

Guide to Talenox Employee Apps

Here's to help employees and approvers understand more about Talenox

Written by Gordon Ng
Updated over a week ago

What do employees see upon login?

User account view, update profile, check payslip and apply leave

Written by Nicholas
Updated over a week ago

Cancellation of Leave Application

How do I cancel my leave application?

Written by Gordon Ng
Updated over a week ago

Managing Users

What To Do When An Employee Resigns from the Company?

Steps to take when an employee leaves the company. Ensure that the employee does not contribute to active headcount.

Written by Chloe Ng
Updated over a week ago

What access rights can be given to users?

3 types of access - super admin, admin and user

Written by Nicholas
Updated over a week ago

How To Change User Account Email

Update user email address for pending or activated user accounts

Written by Nicholas
Updated over a week ago

Adding Administrators to your company

Adding Administrators and editing access rights

Written by Gordon Ng
Updated over a week ago

Do resigned employee still have user access?

How and when to remove user access. Remove Admin/Non-Employee access.

Written by Nicholas
Updated over a week ago

Managing Access & Features Displayed to Users

Managing access to different features and functions

Written by Chloe Ng
Updated over a week ago

Assigning Billing Admin

Administrators with billing access can update billing details and view invoices

Written by Gordon Ng
Updated over a week ago

Assigning Users to Multiple Companies

Users having access to different companies

Written by Nicholas
Updated over a week ago

Creating Another Company

Adding a company or more

Written by Nicholas
Updated over a week ago

Other Matters

Creating a Demo Company

For users who want to experiment with a demo company in their Talenox account, independent of their currently registered company.

Written by Jesslyn Phoon
Updated over a week ago

Setting Up Cost Centres

How to set up cost centres and its purpose

Written by Chloe Ng
Updated over a week ago

How To Set-Up Two-Factor Authentication (2FA)?

Step-by-step guide to enable 2FA

Written by Nicholas
Updated over a week ago

How Does Talenox Categorise Part-Time Versus Full-Time Employees?

Rate of pay determines part-time from full-time employees

Written by Chloe Ng
Updated over a week ago

Which Fields Affect How Monthly Billings Are Calculated?

What determines your monthly billing charges in Talenox?

Written by Chloe Ng
Updated over a week ago

How to Change Username, Email and Password?

Steps to edit username, email address & password

Written by Nicholas
Updated over a week ago

How to Change My Password?

Steps to reset or change password

Written by Jesslyn Phoon
Updated over a week ago

How to Delete My Company Account in Talenox?

Steps to deactivate/terminate/cancel company account in Talenox

Written by Nicholas
Updated over a week ago

How To Process Backdated Salary?

Processing Backdated Salary for your employees in Talenox

Written by Chloe Ng
Updated over a week ago

How to Mass Edit Employee Profiles

Bulk editing employee profiles using our built-in import and export functions.

Written by Chloe Ng
Updated over a week ago

How to Hide Job Displays in Payslips

Opt to hide or show employee job title and department in payslips

Written by Chloe Ng
Updated over a week ago

How To View and Download Invoices

View and Export your invoices in Talenox.

Written by Chloe Ng
Updated over a week ago