Getting Started

Set up basic information, functions, features and managing users

Gordon Ng avatar Jesslyn Phoon avatar Nicholas avatar +2
48 articles in this collection
Written by Gordon Ng, Jesslyn Phoon, Nicholas and 2 others
First Time Users - Payroll

Process payment for a whole month

Process payroll, monthly & ad hoc payments
Nicholas avatar
Written by Nicholas
Updated over a week ago

Process payment / payroll for twice a month

Step to process semi-monthly / bi-monthly payroll in in Talenox
Gordon Ng avatar
Written by Gordon Ng
Updated over a week ago

How to Edit An Existing Payment

Edit payments, update payslips
Nicholas avatar
Written by Nicholas
Updated over a week ago

Salary Increment and Promotion

Keeping track of job history and salary proration for salary increment and promotion.
Gordon Ng avatar
Written by Gordon Ng
Updated over a week ago

Steps To View, Publish and Download Payslips

Having trouble generating, publishing or exporting payslips?
Nicholas avatar
Written by Nicholas
Updated over a week ago

Setting Bank File Value Date For Salary Disbursement

What is Value Date for the Bank File? Setting the correct Value Date and Pay Date for your employees.
Kenneth Yeow avatar
Written by Kenneth Yeow
Updated over a week ago

Importing Payments to Talenox

How to speed up importing employees' payroll process. Update YTD amount.
Nicholas avatar
Written by Nicholas
Updated over a week ago

How to Reactivate Talenox Account After Employee Rejoins Company

Steps to update employee profile if a resigned employee is rehired.
Nicholas avatar
Written by Nicholas
Updated today

How To Add/Remove Employees from a Payment Batch

Easily include or remove employees from a payroll batch
Chloe Ng avatar
Written by Chloe Ng
Updated over a week ago

How To Publish Payslips Without Notifications

Publishing backdated payslips. No notification emails.
Chloe Ng avatar
Written by Chloe Ng
Updated over a week ago
Other Matters

Creating a Demo Company

For users who want to experiment with a demo company in their Talenox account, independent of their currently registered company.
Jesslyn Phoon avatar
Written by Jesslyn Phoon
Updated over a week ago

Setting Up Cost Centres

How to set up cost centres and its purpose
Chloe Ng avatar
Written by Chloe Ng
Updated over a week ago

How To Set-Up Two-Factor Authentication (2FA)?

Step-by-step guide to enable 2FA
Nicholas avatar
Written by Nicholas
Updated over a week ago

How Does Talenox Categorise Part-Time Versus Full-Time Employees?

Rate of pay determines part-time from full-time employees
Chloe Ng avatar
Written by Chloe Ng
Updated over a week ago

Which Fields Affect How Monthly Billings Are Calculated?

What determines your monthly billing charges in Talenox?
Chloe Ng avatar
Written by Chloe Ng
Updated over a week ago

How to Change Username, Email and Password?

Steps to edit username, email address & password
Nicholas avatar
Written by Nicholas
Updated over a week ago

How to Change My Password?

Steps to reset or change password
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Written by Jesslyn Phoon
Updated over a week ago

How to Delete My Company Account in Talenox?

Steps to deactivate/terminate/cancel company account in Talenox
Nicholas avatar
Written by Nicholas
Updated over a week ago

How To Process Backdated Salary?

Processing Backdated Salary for your employees in Talenox
Chloe Ng avatar
Written by Chloe Ng
Updated over a week ago

How to Mass Edit Employee Profiles

Bulk editing employee profiles using our built-in import and export functions.
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Written by Chloe Ng
Updated over a week ago

How to Hide Job Displays in Payslips

Opt to hide or show employee job title and department in payslips
Chloe Ng avatar
Written by Chloe Ng
Updated over a week ago

How To View and Download Invoices

View and Export your invoices in Talenox.
Chloe Ng avatar
Written by Chloe Ng
Updated over a week ago