General Guide

For Frequent Users

72 articles in this collection
Written by Nicholas, Chloe Ng, and Danial

Profiles

How to Delete Hidden Admin/Non-Employees

If you are wondering how to delete hidden admins once they resigned, here are the steps.

Written by Danial
Updated over a week ago

How to Edit Payment Details for your employees

Setting up bank details for your employees

Written by Danial
Updated over a week ago

How to Edit Bank Details for your company

Setting up and editing bank details for your company

Written by Danial
Updated over a week ago

How to Mass Edit Employee Profiles

Bulk editing employee profiles using our built-in import and export functions.

Written by Chloe Ng
Updated over a week ago

How To Mass Update Employee Job Details

Mass update of employees' current existing job details. Mass creation of employees' new job details. Salary increments and job promotions.

Written by Chloe Ng
Updated over a week ago

How To Create An Admin/Non-Employee Profile

Follow these steps to add Admins without an Employee Profile (hidden Admins)

Written by Nicholas
Updated over a week ago

Steps to Transfer Employees' Data from Company A to Company B

Export and re-import payments into different company accounts

Written by Nicholas
Updated over a week ago

Removing Company Logo on Payslips

Remove or hide company logo in payslips.

Written by Nicholas
Updated over a week ago

Setting Up Cost Centres

How to set up cost centres and its purpose

Written by Chloe Ng
Updated over a week ago

Assigning Employees to Multiple Cost Centres

Multiple Cost Centres designation. Assigning employee Cost Centres in payroll payment batches. Payroll reporting formats.

Written by Chloe Ng
Updated over a week ago

How to Export Next of Kin Data in Talenox?

Exporting employees' NOK data into an excel file

Written by Nicholas
Updated over a week ago

How to Export Employees Data in Talenox?

Exporting employees data into an excel file

Written by Nicholas
Updated over a week ago

How to Export Job Details Report?

Exporting employees' job details into an excel file

Written by Nicholas
Updated over a week ago

How to Attach Documents in Employee Profile?

Attachments: Employment contract, NRIC, Confirmation Letter.

Written by Nicholas
Updated over a week ago

How to Set Up Custom Fields in Employee Profile?

Education records. Training records.

Written by Nicholas
Updated over a week ago

How to Mass Import Custom Fields into Employee Profiles?

Importing sheet for custom fields. Keying in custom fields for import correctly.

Written by Chloe Ng
Updated over a week ago

Why Job Title and Department details are not showing in Employee Listing?

Future Job Details Explanation

Written by Nicholas
Updated over a week ago

How to Reactivate/Set-up Talenox Account for Rejoining Employees

Steps to update employee profile if a resigned employee is rehired.

Written by Nicholas
Updated over a week ago

Steps to Remove Resign Date

Delete Resign Date. Re-joined employees.

Written by Nicholas
Updated over a week ago

How to Enable or Disable Birthday Notifications?

Steps to enable or disable notifications are only open to Admin or Super Admin

Written by Nicholas
Updated over a week ago

Customising Your Company Holidays

Adding internal company holidays in Talenox

Written by Chloe Ng
Updated over a week ago

Steps To Remove an Employee Profile

How to delete an Employee Profile

Written by Nicholas
Updated over a week ago

How to Check Total Number of Admins & Super Admins in Talenox?

Number of Super Admins and Admins

Written by Nicholas
Updated over a week ago

How to Check Your Company's Total Headcount in Talenox?

Number of active employees

Written by Nicholas
Updated over a week ago

How Does Talenox Categorise Part-Time Versus Full-Time Employees?

Rate of pay determines part-time from full-time employees

Written by Chloe Ng
Updated over a week ago

What To Do When Modules Are Not Displayed in Your Talenox Dashboard?

Missing module access - Profiles, Payroll, Leave, My Profile, Payslip. Super Admin/Admin/User.

Written by Nicholas
Updated over a week ago

Display and Sort Employee’s Nickname in Employee Listing

Sorting your employee's name display in Employee's Listing

Written by Danial
Updated over a week ago

Steps to Manage Multiple Companies in Talenox

Group of companies. Subsidiary entities. Client Portfolio.

Written by Nicholas
Updated over a week ago

Payroll

Steps to Process Leave Encashment

Calculating unused annual leaves/OIL for resigned employees to include in last day pay

Written by Nicholas
Updated over a week ago

How to Remove Resigned Employees in Payroll?

Excluding resigned employees in payroll.

Written by Nicholas
Updated over a week ago

Steps to Amend "Sample Employee" in Bank File

Edit Sample Employee. Employee Profile. Bank File. Payroll.

Written by Nicholas
Updated over a week ago

How To Process Backdated Salary?

Processing Backdated Salary for your employees in Talenox

Written by Chloe Ng
Updated over a week ago

Steps to Process Overtime Payment in Payroll

Overtime Days. Overtime Hours

Written by Nicholas
Updated over a week ago

How to Process Public Holiday Pay in Payroll?

Working on public holidays. An extra day’s salary at the basic rate of pay.

Written by Nicholas
Updated over a week ago

How to Process Advance Payment For Your Employees?

Steps to process advance pay in Talenox.

Written by Nicholas
Updated over a week ago

How to Add Expenses Claims in Payroll?

Reimbursements. Employees Claims. Ad Hoc Payment/Deduction tab.

Written by Nicholas
Updated over a week ago

Steps to Create Separate Payment Groups

How to process different payment groups in the same month?

Written by Nicholas
Updated over a week ago

Steps to View Bank / Cheque Payment and Withholding Amount

Bank / Cheque Listing. Bank File (Advanced Settings).

Written by Nicholas
Updated over a week ago

How To Reset Bank File

Bank File locked in Talenox? Here's how you can reset your bank file after downloading it from the system.

Written by Chloe Ng
Updated over a week ago

Steps to Lock and Unlock Payments

Locking payment after processing payroll. Unlocking payment for editing. Typing Edit to amend.

Written by Nicholas
Updated over a week ago

How to Refresh a Record of An Employee in Payroll

Ensure that any changes made to Profiles/Leave while processing payroll is reflected in the system

Written by Chloe Ng
Updated over a week ago

How To Enter No Pay Leave Dates in Payroll?

Manually key in NPL dates in Payroll without auto-synced from Leave. Leave Payments/Deductions tab. FREE plan

Written by Nicholas
Updated over a week ago

Steps to Mass Import No Pay Leave Deduction Amount in Payroll (FREE version)

Import and calculate No Pay Leaves deduction amount in payroll using Import Payments/Deductions function

Written by Nicholas
Updated over a week ago

How to Publish/Un-publish Payslips in Separate Batches to Employees

Publishing payslips in batches for employees in a single month. Setting separate payslip pay dates.

Written by Chloe Ng
Updated over a week ago

Steps to Add / Delete Payment Method in Payslips

Display or Remove bank details in payslips

Written by Nicholas
Updated over a week ago

How To Delete A Single Payment

Removing a processed or draft payment in Talenox.

Written by Nicholas
Updated over a week ago

Steps to Customise Payslips Displays

Show or removing items in payslips. Keying custom Payslip remarks,

Written by Nicholas
Updated over a week ago

How to Hide Job Displays in Payslips

Opt to hide or show employee job title and department in payslips

Written by Chloe Ng
Updated over a week ago

How to Hide Leave Balances in Payslips?

Show or hide leave balance in payslips.

Written by Nicholas
Updated over a week ago

Steps to Transfer Employees' Payroll Data from Month A to Month B

Export and re-import payments into different payroll months

Written by Nicholas
Updated over a week ago

What To Do When An Employee Is Terminated Without Notice?

Breaking the terms of the employment agreement. Failure to pay salary. Absence without cause.

Written by Nicholas
Updated over a week ago

Calculating No Pay Leave

Salary proration calculation for Unpaid Leave. Leave Payments/Deduction step.

Written by Nicholas
Updated over a week ago

How To Create a Custom Payroll Report?

Customising your payroll report for recurring payroll months. Select what you'd like to include into your payroll reports each month.

Written by Chloe Ng
Updated over a week ago

How To Export Variance Report?

Variance Reporting. Comparison between Current and Past month's payroll. By Employees or Cost Centres. SUITE plan users only.

Written by Chloe Ng
Updated over a week ago

Basic Rate of Pay vs. Gross Rate of Pay

Written by Nicholas
Updated over a week ago

Leave

How to Check Leave Eligibility Status

Steps on how to check the eligibility status of the leaves for the employees.

Written by Danial
Updated over a week ago

Steps to Edit Working Day Settings for Leave

Enable or Disable Edit function in Apply for Leave

Written by Nicholas
Updated over a week ago

How to Edit Working Days in Leave Application? (Employee-view)

Editing Working Day Status for accurate working days applied in a single leave application period.

Written by Chloe Ng
Updated over a week ago

How to Allow Your Employees to Apply Half-Day Leave?

0.5 leave day. half day leave. Annual Leave.

Written by Nicholas
Updated over a week ago

Steps to Cancel An Approved Leave Application

Deleting a leave application

Written by Nicholas
Updated over a week ago

'No Rounding' Leave Entitlement Option

'No Rounding' leave entitlement option available for Singapore, Malaysia and Hong Kong.

Written by Chloe Ng
Updated over a week ago

How To Remove/Reject A No Pay Leave application in Leave?

Steps to delete/cancel an unpaid leave application after No Pay Leave deduction has been processed in Payroll.

Written by Nicholas
Updated over a week ago

How to Ensure Accuracy of Carry Forward Leaves From Previous Year?

Unused leaves. Period of entitlement.

Written by Nicholas
Updated over a week ago

How to Hide a Leave Type From Being Displayed to Employees?

Disable or remove a specific leave type. Leave Settings.

Written by Nicholas
Updated over a week ago

Set Up Fully Customised Leave Grades (Beta)

How to set up leave types and leave grades. Customisation of all leave types available to specific groups of employees. Beta-testing phase.

Written by Chloe Ng
Updated over a week ago

How to Create Bulk Leave Balances Adjustments?

Leave Type mass adjustments. Inputing adjustment quantities or final desired balances.

Written by Chloe Ng
Updated over a week ago

Steps to Update Leave Balance After Switching Leave Grade Entitlements

Leave entitlement changed due to job promotion for employees

Written by Nicholas
Updated over a week ago

Steps to Check a Resigned Employee's Leave Balances

Show resigned employees in Leave Balances

Written by Nicholas
Updated over a week ago

What To Do When Employees Have a Change in Leave Approvers/Leave Approval Structures

Change in leave approver structures for your employees. Handling existing pending leave applications in the system.

Written by Chloe Ng
Updated over a week ago

Why an Employee's Leave Entitlement Doesn't Appear Even After Confirmation Date is Keyed in?

End of Probation Period. Annual Leave Settings. Leave Grade Settings.

Written by Nicholas
Updated over a week ago

Applying For Birthday Leave

How you can easily submit a birthday leave application 🎂

Written by Nicholas
Updated over a week ago

Enable/Disable Mandatory Leave Remarks in Leave Applications

Enable or Disable Remarks in the employee's leave applications Remark's section

Written by Danial
Updated over a week ago