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Why an Employee's Leave Entitlement Doesn't Appear Even After Confirmation Date is Keyed in?
Why an Employee's Leave Entitlement Doesn't Appear Even After Confirmation Date is Keyed in?

End of Probation Period. Annual Leave Settings. Leave Grade Settings.

Nicholas avatar
Written by Nicholas
Updated over a week ago

Picture this:

Your new employee's work performance has been excellent during the first 2 months of his/her probation period. The manager then decides to shorten the probation period and to confirm the new hire immediately.

Once you've updated his/her Confirmation Date field in the Employee Profile:

you see the "Employee is still under probation and has not been confirmed" display message in the Employee's Leave Balances page:

OR

you see "N/A" under the Annual Leave Balance column (in the main Leave Balances page):

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How did this happen? You might wonder...

Here are some steps that you can take to troubleshoot and to resolve the issue at hand:

Step 1: Head to Annual Leave (or Leave Grade) to check the following setting:

The above option means that employee will still need to serve the 3 months probation duration, even if you have entered an earlier Confirmation Date.

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Step 2: To ensure that the new employee can access his/her leave entitlement immediately (once you've keyed in an earlier confirmation date), you can edit the setting and choose "Upon confirmation/after fixed period, whichever is earlier" option:

The above option will enable leave entitlement to be displayed in the newly-confirmed employee's Leave Balances page.

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