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First Time User - Admin
First Time User - Admin

What you need to know as an admin for the claims module. Overview of claims

Chee Hian Chng avatar
Written by Chee Hian Chng
Updated over a week ago

Welcome to the Claims module, the latest feature in Talenox designed to make managing expenses easier for everyone.

HR / Admins will love the ability to track and manage expense claims for both individuals and teams, ensuring that everything is in order and processed on time.

This 6-part walkthrough will guide you on the following:

You are currently at Part 2 of this 6-part guide - showing you the steps for a first time Admin 😄

Please note that this is a beta version of the Claims module, so you might
encounter some bugs and errors.

If you do, feel free to reach out to us at

This article is an overview of what you need to know as an admin for the claims module. You need to set up these settings below to ensure that it runs smoothly.

  • Access Management

  • Expense Policies

  • Admin Expenses

  • Team Receipt

1) Access Management

For Super Admin/Admin,

There are 3 level of access

  • Hidden - Module is completely hidden from user

  • View Only - No edits can be made to the claims settings by the user, only view purposes

  • Manage - Able to edit all the claims policy settings such as Expense Policies, Admin Expenses and Team Receipt

To grant access for an Admin to manage the Claims module, you will need to change the access rights to “Manage” in Profiles > Employee Listing > User Account > Claims(Admin).

For User:

  • Hidden - Module is completely hidden from user

  • View Only - Module is viewable by employees but no submission of expenses and receipts

  • Manage - Able to add, edit, delete expense and upload receipts

To grant access for an employee to create a claim and submit their receipts, you will need to change Claims(User) access rights to “Manage”.

For existing users, you can mass edit their Claims access rights by following this article.

2) Expense Policies

As a new admin, to set up the claims policies in Talenox, you can click Claims> Expense Policies and click Add Policies to create a expense policy.

When you create a new policy, you need to fill up the Policy Title, Currency, and Payment Type.

For a more detailed explanation of the expense policy, you can refer to this article.

3) Admin Expenses

When you enter the claims module, you will be brought to the Expense Admin Dashboard. You can click Claims > Admin Expense to access this page.

On this page, you can add an expense on behalf of your employee. Click Add Expense and select the employee(s) that you want to create an expense for.

Currently the expense flow for Admins in Talenox is

  1. Draft

  2. Pending

  3. Rejected

  4. Approved

  5. Confirmed

  6. Processed

For a more in-depth guide regarding the expense flow, please refer to this guide here

4) Team Receipt

You can view, upload, and manage receipts on behalf of your employees. You can click Claims > Team Receipts to enter this page.

You can select the employee by clicking the employee’s name.

You will able to see all the receipts that is under this employee after you select the employee’s name.

This is the end of the guide. Hope this helps you to better understand the Claims Module in Talenox! 😁

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