We've launched our Central Provident Fund (CPF) Direct Link-up with the Central Provident Fund Board (CPFB) such that you will be able to send and pay for your statutory contributions directly from Talenox now. 👍

With this direct link-up, you can now submit CPF contributions to CPFB without the use of a PAL file.

Note: CPF Direct Link-up is currently in beta testing - this is an opt-in feature only. Please approach our team (support@talenox.com) to help enable this for you.

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If you are not under the CPF Direct Link-Up with Talenox, you can choose to submit your CPF monthly contribution via the CPF Employer portal, using a PAL file. We’ll show you how to do so below.

What is a PAL file?

A CPF PAL file is a .txt file starting with the CPF Submission Number (CSN), followed by the contribution month and a randomised code. E.g. 201417072CPTE01AUG201459.txt.

How to Generate and Download the CPF File (PAL) from Talenox?

You can refer to the steps in this guide to learn how to download the CPF File (PAL) after processing payroll in the system.

How To Upload the Generated PAL File to CPFB’s Portal?

1) After exporting the file from Talenox, log in to the CPF Employer portal (https://www2.cpf.gov.sg/ert/dsa/spcpSelection.action).

2) Click on the “CPF EZPay (FTP)” option under the Submit Contribution section.

3) Then, click on the “Browse” button to select the CPF PAL file that you have exported and saved from Talenox. Select the CPF PAL file saved in your local drive from Talenox. Click on the “Continue” button.

4) Choose to pay by Direct Debit, PayNow QR or eNETS to complete the transaction.

5) Once you have gone through the needed steps for payment, you’ll be presented with a “CPF EZPay Acknowledgement” message. This means you have completed the process of uploading your PAL File for CPF Submission. A copy of this acknowledgement will be sent to you via email.

Please note the deadline for CPF submission for each calendar month is by the 14th of the following month. E.g. please submit CPF contributions for employment income earned in January by the 14th of February!

If you have just set up your company and wondering how to obtain CPF Submission Number to submit CPF contributions online, here's how you can do it. 😁

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