In the event that your management team, current HR personnel (with Super Admin access) is about to leave the company, you're encouraged to transfer the Super Admin access internally before the employee's official last day in the company.
To do this, you will need to ensure the following steps:
Step 1: Add another employee as a Super Admin. You can refer to this guide here.
Step 2: Guide him/her to add his/her credit card under Billing Dashboard (this step will ensure that SUITE subscription is charged to the new account owner). You can also refer to the steps in this guide.
Step 3: Guide him/her to change the billing email address under Billing Dashboard > Payment Information > Billing Information. You can also refer to the steps in this guide.