When you try to update any fields in Profiles/Leave while processing payroll, do you notice that the your employee's details aren't being updated?
In Talenox, to prevent any updates in Profiles/Leave modules that will affect payments, the system locks in the information during payment processing. Thus, any updates will not automatically feed into payment.
With these simple steps below, you can ensure that a refreshed record of your employee data is reflected:
Head over to the affected payment in Payroll > Payroll settings > All Payruns and click "View" on the payment batch to get to Step 2 in payroll.
Next, you have to follow the steps in this guide to unlock the affected payment batch in the system. Select the "Edit" button next to the Payrun status.
Click on "1. Select Employees (Add/Remove)". Uncheck the affected employee's box from the list and click "Save"
Click on "1. Select Employees (Add/Remove)" again. Check the affected employee box and click "Save"
Process payrun/payroll as normal and the changes will be reflected in Month Total's page.
Steps 2 - 3 helps to refresh the data that is locked with the new information that you have keyed in Profiles/Leave module.
Please note that when you remove/uncheck an employee from the list to refresh the data, the other pay items added for the month will also be removed. You should record down the affected employee's pay items under the 3 tabs first before performing Step 3 and add these items back in again after step 4. đ