When you try to update any fields in Profiles/Leave while processing payroll, do you notice that the your employee's details aren't being updated?
In Talenox, to prevent any updates in Profiles/Leave apps that will affect payments, the system locks in the information during payment processing. Thus, any updates will not automatically feed into payment.
With these simple steps, you can ensure that a refreshed record of your employee data is reflected:
Head over to the affected payment in Payroll > Payroll settings > All Payments and "View" the payment batch to get to Step 2 in payroll.
Next, you have to follow the steps in this guide to unlock the affected payment batch in the system. Select the "Edit" button next to the payment status.
Click on "1. Select Employees (Add/Remove)". Uncheck the affected employee and "Save"
Click on "1. Select Employees (Add/Remove)" again. Check the affected employee and "Save"
Process payment/payroll as per normal and the changes will be reflected in Month Total.
Steps 2 - 3 helps to refresh the data that is locked with the new information that you have keyed in Profiles/Leave app.
Do note that when you remove an employee to refresh the data, the other pay items added for the month will be removed. You should record down your employee's pay items under the 3 tabs and add these items back in after step 3. 😀