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Missing User Account Section in Employee Profile?
Missing User Account Section in Employee Profile?

Enabling User Account. Save Employee Profile first.

Nicholas avatar
Written by Nicholas
Updated over a week ago

The following are some frequently asked questions that we often encounter:

  1. "I've entered the details to add an employee, but I'm not seeing the option to invite them via email. Is there a specific step I'm missing in this process?"

  2. "I'm trying to add a new employee to our system, but the option to send them an invitation isn't appearing. Is there another way to invite new users or is this a glitch I should be aware of?"

  3. "I'm aiming to bring a new user into the fold, but the 'Send Invite' option seems to be playing hide-and-seek under the 'Add Employee' tab. Can you point me in the right direction?"

Below, you'll find responses to frequently asked questions that we often encounter.

User management is an essential aspect of our platform, and it is designed to be user-friendly and efficient. Among the various functions, adding a new user is a routine task. However, there have been concerns about the seemingly missing "Send Invite" button in the Employee Profile. If you've encountered this issue, we're here to provide a solution.

Upon creating a new employee profile, it's important to note that the "Send Invite" button will not be immediately visible. This is a designed aspect of our platform for a streamlined user experience. The "Send Invite" button will become visible and ready for use once you've saved the new employee profile.

We have prepared a short video tutorial that walks you through the process of adding a new user, saving the employee profile, and locating the "Send Invite" button.

This tutorial is designed to clarify the process and ensure your experience on our platform is efficient and positive.

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