How to Request a New Activation Email

Steps to edit username, email address & password

Danial avatar
Written by Danial
Updated over a week ago

The following are some of the questions that we often encounter:

  1. I did not activate my activation link within 24 hours and would like to request a new link to activate my account.

  2. I have tried to invite my user but my user said they are not able to login to their account.

Congratulations on joining Talenox!

We want to ensure that your account activation process is smooth and hassle-free.

If you're having trouble activating your account, don't worry! We've got you covered with this simple guide that will help you get up and running in no time.

Why is your employee’s User Account not getting the Activation Email?

There are a couple of reasons why you might face difficulties in activating your Talenox account:

  1. The activation email could have ended up in your junk mail folder, so be sure to check there.

  2. The activation link could have already expired. It's important to activate your account within 24 hours of receiving the invitation to ensure a successful activation.

Note: Remember, the activation link is only valid for 24 hours from the time you receive the invitation.

If you miss this timeframe, don't worry! You can request a new activation link, and we'll send it to the email address you provided during registration.

Step-by-Step Guide: How to Requesting a New Activation Link

1) Visit our website and go to the "Log In" page.

2) On the "Log In" page, look for the option to “request for a new activation email” and click on that:

3) You can also directly access the new activation link request page by clicking on this link:

We hope this guide has helped you troubleshoot any activation issues you may have encountered.

Welcome to Talenox, and we're excited to have you on board! 😎

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