There are times when you want to apply for leave (eg. Maternity or Paternity leaves) for yourself or on your employee’s behalf, and you do not see the Leave type when trying to Select Leave type on your leave application page.
This could mean that your employee or yourself is not eligible for the Leave type.
To verify this, you can check the Status or Remark on your Leave Balance/Entitlement page in Talenox.
How to Check Leave Entitlement
1) Head to the Leave module
2) Go to Leave Balances
3) Select the employee’s name to view more details of their leave balances
4) Under the Leave Entitlement tab, take a look under the Status or Remarks column.
Here you can see the Status or Remarks of why the Leave type is not available to the employee.
This should give you a better understanding of why your employee might not be eligible for the leave type and why it is not showing on their leave application page under leave types.
How to Check Leave Eligibility Status? (Step-by-Step Video)
What are some examples of leave types not being available for employees to take?
here are several reasons why an employee might not be eligible for a leave type. The most common are below:
Probation Period - employees might still be under probation based on their leave type settings in the system.
Next of Kin (NOK) Details not keyed into Employee Profiles - an employee might not have any NOK details keyed in to unlock statutory leave types like Maternity/Paternity/Childcare leave. You can refer to How to Add Next of Kin Data in Talenox? for the steps.
Unverified Next of Kin (NOK) Details in Employee Profiles - an employee might have their NOK details keyed in, but these still need to be verified by an Admin before statutory leave types like Maternity/Paternity/Childcare leave are unlocked.
If the Status or Remarks column points to unverified NOK details, the employee will need to contact their HR/Admin to help verify the documents keyed into their NOK details.
As an Admin, you can do this under the Next-of-Kin section of the employee's Employee Profile by checking the Valid Attachment box and clicking Save.
The full steps are here: Steps to Enable Mandatory Setting for Next of Kin Attachment (Singapore).
We hope this helps when you are trying to figure out why the Leave types are not available for some of your employees. 😎