After processing payroll, are you now seeing double the expected amounts in the Month Total page? This is probably due to duplicate payments that have been accidentally processed in Payroll.

Don't worry, you can go through a few simple steps to check if this is the case and delete the duplicates quickly: 😁

  1. Head to Payroll > Payroll Settings > All Payments to view all the payments batches that you have currently processed in the system for that specific payroll month
  2. Check through the payment batches displayed for duplicate payments (based on the sum amounts showing)
  3. Delete any duplicates that you have identified on the page (located on the right hand side of the payment batch)

NOTE: Please do remember to name your payment batches to ensure that you can easily identify any duplicate payments processed 👍🏻

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