The following are some frequently asked questions that we often encounter:
"How to upload Maybank2E bank file?"
"What is the file format to select to upload to Maybank2E?"
"Why is my Maybank2E file rejected?"
We'll run through how to submit your Maybank2E Bank File via the Maybank2E online business banking portal.
What is a Bank File?
A bank file is a .txt or .csv file that contains the encoded salary payment details for each employee with a bank account. An example is BULKPAY202409239595.csv/txt
Downloading bank file from Talenox
1) To ensure that the bank file format is the correct one before exporting, do choose "Maybank" and "Bulk Pay" or "Bulk Pay(Text)" option under Profiles > Company Details > Bank Details:
2) At Payroll Settings > Month Total > Export Bank Payments/CPF/Reports, you can choose Make Payment to download the Bank File (GIRO)
3) Select Payment Method > Bank Transfer
4) Click GIRO
5) Select Pay Day and Export Bank File
After exporting the file from Talenox (choose Bank File GIRO), log in to your Maybank2E portal.
Uploading Bank File in Maybank2E
After logging into Maybank2E Portal, Click Cash > File Upload
Select "Staff Payroll" under Product and for File Format, select "MY COMBINE PIPE V5" for Payment File / Payment File with Payment Advice
Click "Browse" to select the file, Click "Upload File(s)" to upload the bank file & Click “here” to view status of the file validation.
File Upload Status
Under File Upload Status:
File Rejected | Text file contains error, amend & regenerate the .txt file |
File Uploaded | Text has been uploaded successfully into M2E |
Approving Transaction
To approve payment, select Pending Authorisation and click on Reference No.
Verify the details & Scroll Down to Perform Approval
Click the Sign button on the token and key in the challenge code. A " - " would appear in the token.
Click the Sign button on the token and authorisation code will appear.
Key in "Authorisation" Code and click "Approve"
That's all for uploading Maybank2E file on the bank portal 👍