The following are some frequently asked questions that we often encounter:

We'll run through how to submit your UOB bank file for GIRO payout via the UOB Infinity online business banking portal.

A bank file is a .txt file that contains the encoded salary payment details for each employee with a bank account. Here's an example of the file name when created - bank_file14092963432.txt.

Step 1: To ensure that the bank file format is the correct one before exporting, do choose "UOB" and key in Company ID under Profiles > Company Details > Bank Details.

Step 2: At Payroll Settings > Month Total > Export Bank Payments/CPF/Reports, you can choose Make Payment to download the Bank File (GIRO)

Step 3: Select Payment Method > Bank Transfer

​Step 4: Click GIRO

Step 5: Select Pay Day and Export Bank File
​

After exporting the file from Talenox (choose Bank File GIRO), log in to your UOB Infinity.

Making the bank file submission in UOB Infinity portal

Step 1: After logging in to the portal, head to Pay & Transfer > Upload Bulk Files

Step 2: Click on the "Upload New Bulk Files" button to upload new bank files

Step 3: Select the file type to upload. In this case, you should choose the "FAST/GIRO Payroll (Employee)" option

In this case, you should choose the "IBG Payroll with Payment Advice (Employee)" option

Step 4: Scroll down to upload the bank file generated from Talenox into Upload Files section and click "Submit" to upload the file

Step 5: For the payroll approving process, please click on the 3 dots under the Action column to either "View transaction details" or "Notify Approver".

OR

If you are an approver for payroll, select the "Approve" button available.

That's all for uploading UOB file on the bank portal 👍

Source: https://www.uob.com.my/infinity/pdf/guides/infinity-bulk-payments.pdf