Skip to main content
Uploading CIMB Bank File (Malaysia)

BizChannel@CIMB Bulk Payroll Payments Guide. CIMB Bank in Talenox

Chee Hian Chng avatar
Written by Chee Hian Chng
Updated over a month ago

The following are some frequently asked questions that we often encounter:

  1. "How to upload CIMB bank file?"

  2. "What do I need to do to upload bank file to CIMB BizPortal?"

  3. "Why is my CIMB file rejected?"


We'll run through how to submit your CIMB Bank File via the BizChannel@CIMB.

🌟 If this is your first time performing bulk payroll payments via a single file upload, please kindly contact Business Call Centre at 1300 888 828 or email to mybusinesscare@cimb.com to request for Organization Code.

Please note that payroll files upload is not available for BizLite accounts. You have to be in the Standard/Customised Package to upload the bank file.

Downloading bank file from Talenox

Step 1: To ensure that the bank file format is the correct one before exporting, do choose "CIMB" and "BulkPay" option under Profiles > Company Details > Bank Details.

Key in the bank code, branch code and the Organization code that you have obtained from CIMB in the Bank Details as well.

Step 2: For PCB payments via CIMB, please ensure that the phone number is keyed in Profiles > Basic Information for PCB submission.

Step 3: At Payroll Settings > Month Total > Export Bank Payments/CPF/Reports, you can choose Make Payment to download the Bank File (GIRO)

Step 4: Select Payment Method > Bank Transfer


Step 5: Click GIRO

Step 6: Select Pay Day and Export Bank File

After exporting the file from Talenox (choose Bank File GIRO), log in to your BizChannel@CIMB



Uploading Bank File in BizChannel@CIMB

Step 1: Click ‘Bulk Payments’ from the left side menu and select ‘Payroll’ from the dropdown list.

Step 2: File details: File Format: Select ‘TXT’ for file generated from BizConverter. File Type: Select ‘Non Encrypted’ for file generated from BizConverter. File Upload: Upload the payroll payments file.

Step 3: Pay From: Click on magnifier icon and search for an account to pay from.

Step 4: Click ‘Submit for Acceptance’ to validate the file.

Step 5: Click ‘Upload File Status’ tab to view validation status. Result Message: Your file has been submitted for acceptance with the status ‘Awaiting Validation’.

Step 6: Click ‘Refresh’ to check the status.

Submit File for Approval

Step 7: Once the status has changed to ‘Pending Confirmation’, click ‘Confirm’ to submit file for authorisation.

Step 8: Result Message: Your file has been submitted for acceptance with the status ‘Pending Approval’. Note: The authoriser will need to approve or reject the transaction before it is submitted to the Bank for processing.


Did this answer your question?