What is a bank file?
A bank file is a file that contains the encoded salary payment details for each employee with a bank account. Here's an example of the file name when created - bank_file14092963432.txt.
Here's a list of the bank files and their corresponding formats that we are supporting in Malaysia when you set up your company's Bank Details in Talenox for upload to your corporate bank portal:
Maybank (.csv)
CIMB (.txt)
RHB (.csv)
Ambank (.txt)
Alliance Bank (.txt and .xlsx)
Affin Bank (.xlsx)
Public Bank Berhad (.txt)
UOB (.txt)
Standard Chartered (.csv)
OCBC Bank (.txt)
Citibank (.txt)
HSBC (.txt)
Hong Leong Bank (.csv)
What should I do after downloading and generating the bank file from Talenox?
As we are not directly integrated with the banks for salary disbursement (besides RHB under the RHB Reflex Premium Plus plan) right now, you'll need to upload the bank file generated from Talenox to your corporate banking portal outside of Talenox.
This is not done within Talenox's portal as we've not built any direct integrations to support this.