What is a bank file?
A bank file is a file that contains the encoded salary payment details for each employee with a bank account. Here's an example of the file name when created - bank_file14092963432.txt.
Here's a list of the bank files and their corresponding formats that we are supporting in Hong Kong when you set up your company's Bank Details in Talenox for a direct upload to your corporate bank portal:
Hang Seng Bank*
HSBC*
HSBCnet: Produces
.txtfile type.HSBCNet V2: Also outputs the
.txtfile type.HSBC Internet Banking: Provides files with the
.apcextension.
Hang Seng Business e-Banking: Produces
.csvfiles compatible with Hang Seng's portal.DBS Hong Kong (.txt)
Bank of China (BOC) (.dat)
Standard Chartered Bank (.csv)
Bank of Communications (.xls)
Citibank (.txt)
UniCredit Bank AG (.xlsx)
JP Morgan (csv.)
CMB Wing Lung Bank (.csv)
China Construction Bank (.txt)
Industrial and Commercial Bank of China Limited (.dft)
Bank of East Asia (.bea)
Airwallex (.csv)
OCBC (.csv)
*For HSBC and Hang Seng Bank, do obtain the Payment Code (HSBC) from HSBC customer support team. Additionally, confirm whether specific file versions or codes such as C01 or C02 are required for your HSBC setup by consulting with the HSBC customer support team to ensure the correct configurations are integrated into the bank file.
What should I do after downloading and generating the bank file from Talenox?
As we are not directly integrated with the banks for salary disbursement right now, you'll need to upload the bank file generated from Talenox to your corporate banking portal outside of Talenox. Make sure to verify that the file format (TXT, CSV, or APC) is accepted by the bank portal without errors after uploading, and re-confirm compatibility if issues arise.
This is not done within Talenox's portal as we've not built any direct integrations to support this.