Below, you'll find responses to frequently asked questions that we often encounter:
How to download claims report?
Is there an excel with all the claims submission?
Can I have an overview of our company's claims records?
Currently you can export the company-wide Claims Report in Talenox.
Where to Export Claims Reports?
In the main dashboard, you can hover your cursor over Claims > Claims Reports to download the claims reports available in Talenox:
You'll then be brought to this page where you'll be able to download the claims reports.
Claims will be sorted by date by default. Users will need to filter and sort using Excel if they want to sort by other fields for now.
The report contains these columns and is in csv format
Employee ID
Employee Name
Department
Cost Centre (only for processed claims)
Title of Claim
Claim Currency
Claim Amount
Claim Policy
Status of Claim
Claim Status As Of (most recent timestamp the claim’s status was updated)
Receipt Currency
Receipt Amount
Billed Currency
Billed Amount
Receipts (a list of receipt urls for receipts attached to the claim) (*NEW!*)
Start DateandEnd Date(*NEW!*)Type of claims to include in the report (*NEW!*)
Processed Only
Confirmed and Processed
All except Draft (this includes approved and submitted)